Shipping policy
Shipping Policy
Effective Date: July 5, 2025
At Digital Products Maven, we do not ship physical goods. All of our products are digital and are delivered electronically via download links or direct access following purchase.
Digital Delivery Only
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All products sold on our website are intangible digital goods such as eBooks, templates, guides, courses, or downloads.
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Upon successful payment, your product(s) will be available via:
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A download link displayed on the confirmation page, and/or
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A delivery email sent to the address you provided at checkout.
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Delivery Timeframe
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Most digital products are delivered immediately after your payment is processed.
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If your product includes access to a course platform or members-only area, instructions and login credentials (if required) will be emailed to you within 15 minutes of purchase.
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In rare cases, delivery may take up to 1 hour due to server load or third-party service delays. If you haven’t received your product after this time, please contact us.
No Physical Shipping
We do not ship physical items. You will not receive anything in the mail. Please ensure you provide a valid email address during checkout to avoid delays.
Download Access and Responsibility
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It is your responsibility to download and store your files upon delivery.
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Some products may have limited download attempts or expiration windows, which will be clearly noted before purchase.
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If you lose access to your files or encounter issues, reach out to us and we’ll do our best to assist.
Customer Support
If you experience issues receiving your digital product or need help accessing your download, please contact us:
📧 Email: support@digitalproductsmaven.com
🌐 Website: www.digitalproductsmaven.com